TERMS AND CONDITIONS

These are the terms and conditions for the content writing services provider Content With A Difference which operates entirely online from the website www.contentwithadifference.com. If you use this website or order any content from www.contentwithadifference.com then you agree to be bound by the following terms and conditions.

www.contentwithadifference.com is owned and operated by PALM SERVICES (FZE) with offices at Shariah Research Technology and Innovation Park Freezone Authority, Sharjah, UAE.

Please make sure that you read the following terms and conditions carefully. If you do not agree with them, then please do not use this website or order any content.

Content services

All customers looking to place an order for content first need to register for an account on www.contentwithadifference.com. This will require customers to provide a unique username and password as well as provide some personal information about themselves. Please make sure that you read our privacy policy alongside our terms and conditions to understand the ways in which we practice privacy.

The website www.contentwithadifference.com provides services for content creation and copywriting for both professional and personal purposes. All orders for the content must be placed by the user using their account. As soon as a customer has placed an order as well as submitted a brief and any other supplementary material which our writers may need to complete the job then an email will be sent. Please be advised that all quotes will be different depending on the nature of the work expected as well as the time frame that it will take to complete the job.

Placing an order

When placing an order the customer will also be asked to provide a brief. These directions must be clear for our writers to be able to understand and for them to complete their job properly. If we feel that you have not provided the right or enough information, or if the brief is otherwise unclear, then we may contact you to make sure that we have all the details needed to be able to fulfil the order correctly.

When we are working on a brief, our writers always work their hardest to meet your requirements and specific requests. Please note that our writers when working on creative projects and articles will be able to only work to an estimated word count and that the writers are also not responsible for the accuracy of the finished product nor shall they be liable for any inaccuracies.

Content revisions

When completed all content will be submitted for review. This is a three-day period during which the client has the opportunity to request any amendments or revisions to the copy. Please be advised that revisions can include minor amendments to the language or grammar of a piece, but they can not be applied to the overall sentiment, structure or meaning of a piece. Any wider revisions requested will need to form part of a new brief to be re-submitted by the client./p>

Refunds and cancellations

All refunds need to be requested in writing and the client will be held responsible for any payments for any work which has already been completed. Once an order has been started on then the client will not be able to cancel it.

We only accept refunds in a few and rare circumstances. This could include if the project is not delivered on time, or in the unlikely event that the end product differs greatly from the brief.

All revisions or refund requests must be made within three days of the job being completed. Please be advised that after this time frame, it will not be possible to make any further amendments to the copy.

Payments

All payments must be made in advance of the writer starting on the project. As soon as a client has accepted the quote for a project then they will be asked to make a payment via our secure payment platform which accepts both Visa and Mastercard payments, customers please note you will see CWADPS, UAE..

Delivery times and deadlines

When a customer is placing an order then they will be given the option to choose their preferred delivery time for their content. There are two main delivery options available and these include standard delivery where the project will be completed in 5-7 business days, and express delivery where the project will be completed in 2-3 business days.

Please note that express delivery options come with a surcharge.

When the project has been completed then all content shall be emailed to the client using the email address which they provided as part of their account registration process.

Limitation of Liability

The website www.contentwithadifference.com does not in any way exclude or limit its liability for death or personal injury caused by negligence, fraud or fraudulent activity or any other matter which would be illegal for the company to exclude or attempt to exclude in its liability.

Indemnity

Customers agree to compensate and fully defend www.contentwithadifference.com, its officers, employees, agents, successors and assigns from and against all damages, losses and expenses resulting from any third-party claims or actions arising from a breach of the customer.

Talk to us

Please get in touch if you have any questions about these terms and conditions